Privacy Policy

Last updated: September 17, 2026

BooDrive (“we”, “us”, or “our”) operates this website and online store (the “Store”). This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our Store, place an order, contact us, or otherwise interact with our Services.

1. Information We Collect

Depending on how you interact with our Store, we may collect the following information:

Contact and order information:
Your name, email address, billing address, shipping address, telephone number, order details, and other information you provide when placing an order or contacting us.

Payment information:
Payment information necessary to process your purchase. Payments may be processed by third-party payment providers. We generally do not have access to or store your full payment card number.

Customer communications:
Information you provide when contacting us, including emails, support requests, reviews, or other communications.

Device and technical information:
Information such as your IP address, browser type, device type, operating system, network information, and other technical identifiers.

Usage information:
Information about how you interact with our Store, including pages viewed, products viewed, items added to your cart, and other interactions with the website.

2. How We Collect Information

We may collect information:

• Directly from you when you place an order, contact us, subscribe to communications, or otherwise provide information.
• Automatically when you browse or interact with our Store through cookies and similar technologies.
• From Shopify and other service providers that help us operate our Store.
• From third-party services that you choose to use in connection with our Store.

3. How We Use Your Information

We may use your personal information for the following purposes:

Order Processing and Fulfillment
To process payments, fulfill and ship orders, provide customer support, process returns or refunds, and otherwise perform our obligations relating to your purchase.

Website Operation and Improvement
To operate, maintain, troubleshoot, and improve our Store, products, and customer experience.

Communication
To respond to inquiries, provide customer support, and communicate with you regarding your orders or account.

Security and Fraud Prevention
To detect, investigate, and prevent fraud, abuse, unauthorized activity, and other security issues.

Marketing and Advertising
Where permitted by applicable law, we may use information to send promotional communications or measure and personalize advertising. Where consent is required, we will obtain it before carrying out the relevant processing.

Legal Compliance
To comply with applicable laws, regulations, legal processes, or lawful requests from authorities, and to establish, exercise, or defend legal claims.

4. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal information on one or more of the following legal bases:

Performance of a contract:
When processing is necessary to process and fulfill your order, provide requested services, or communicate with you regarding a transaction.

Legal obligation:
When processing is necessary to comply with legal, accounting, tax, or other applicable obligations.

Legitimate interests:
Where permitted by law, for purposes such as fraud prevention, security, website improvement, and protecting our business and customers.

Consent:
Where consent is required by applicable law, such as for certain marketing communications or non-essential cookies. You may withdraw consent at any time.

The appropriate legal basis depends on the specific processing activity.

5. Sharing Your Information

We may share personal information with third parties where necessary to operate our Store and provide our Services, including:

• Shopify, which provides our ecommerce platform.
• Payment processors and financial service providers.
• Shipping and fulfillment providers.
• Website, hosting, analytics, security, and technology providers.
• Customer support providers.
• Advertising and marketing providers, where permitted by law.

These service providers may process information on our behalf or, where applicable, according to their own privacy policies.

We may also disclose personal information when necessary to comply with law, respond to legal requests, protect our rights, prevent fraud or abuse, or in connection with a business transaction.

6. Shopify

Our Store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, process orders, and provide related services.

Shopify may collect and process personal information in connection with your use of our Store. Shopify's processing is also governed by its own privacy policies.

You can learn more about Shopify's privacy practices at:

https://privacy.shopify.com/en

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate our Store, remember preferences, provide essential functionality, understand website usage, and, where permitted, support advertising and marketing.

Some cookies are necessary for the Store to function and cannot be disabled through our cookie settings.

Optional analytics and marketing cookies will only be used where permitted by applicable law and, where required, after obtaining your consent.

You can manage your cookie preferences through our Cookie Preferences tool.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• fulfill orders and provide Services;
• provide customer support;
• comply with legal, tax, accounting, and other obligations;
• resolve disputes;
• prevent fraud and abuse; and
• establish, exercise, or defend legal claims.

When personal information is no longer required, we will delete or anonymize it where reasonably possible.

9. International Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where personal information is transferred outside the EEA and applicable data protection law requires safeguards, we will rely on appropriate legal mechanisms for the transfer, such as adequacy decisions or Standard Contractual Clauses.

10. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights including:

• The right to access your personal information.
• The right to correct inaccurate information.
• The right to request deletion of your information.
• The right to restrict certain processing.
• The right to object to certain processing.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.

You may exercise your rights by contacting us using the contact details below.

We may need to verify your identity before processing certain requests.

You also have the right to lodge a complaint with your applicable data protection authority. If you are in Spain, this is the Agencia Española de Protección de Datos (AEPD).

11. Marketing Communications

Where permitted by law, we may send promotional emails about our products, offers, or updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.

We may still send non-promotional communications relating to your orders or transactions.

12. Children's Privacy

Our Store is not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and delete the information where appropriate.

13. Third-Party Links

Our Store may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

14. Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

16. Contact

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

BooDrive
Email: boodrive.eu@gmail.com